Help

Whom is the libraries.ch login geared towards?
The libraries.ch login is geared towards private library customers.
Why do I need the libraries.ch login?
The libraries.ch login enables you to use the following services:
  • ETH Library’s public workstations
  • ETH Library’s e-lending (borrowing eBooks)
Note for members of ETH Zurich: as you are able to use all of ETH Library’s electronic services with your nethz login, you don’t need a libraries.ch login.
I’ve registered with libraries.ch but am unable to sign in as the message “Username or password incorrect” keeps appearing.
Your libraries.ch login has not yet been activated. Contact info@library.ethz.ch.
I wanted to register with libraries.ch but keep seeing the message “Email already used”.
Your email address has already been registered with libraries.ch. Contact info@library.ethz.ch.
I’ve forgotten my password. How do I proceed?
You can reset your password here: Reset libraries.ch password
I can’t log in. The message “Username or password incorrect” keeps appearing.
There are three possible reasons for this:
  1. Your libraries.ch login has not yet been activated. Please contact info@library.ethz.ch
  2. The password used is incorrect. Reset your password here: Reset libraries.ch password
  3. The username is incorrect. Please contact info@library.ethz.ch
I haven’t received a verification email. How can I activate my account anyway?
Contact info@library.ethz.ch
The link in the verification email has expired. How should I proceed?
Contact info@library.ethz.ch
I’ve logged into www.libraries.ch. What can I do here?
On libraries.ch, you can manage your personal data. You also have the possibility to contact us and receive detailed information on the services offered.
In order to use the services on offer (public workstations and e-lending), sign into the services directly.